January 23, 2010
Back in November 2007, a large group of local florists, spearheaded by FlowerChat, sent a letter to the Federal Trade Commission urging an investigation into 1-800-Flowers advertising claims of ‘free shipping’ on orders taken by the company and fulfilled by local florists. We contended the company was discounting a service/convenience fee labeled as a ‘shipping [...]
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November 29, 2009
Last month the two biggest names in online flowers, 1800FLOWERS.com and FTD.com, were summoned by the US Senate Commerce Committee for records of their participation in post transactional marketing programs labeled “scams,” “robbery” and “theft” by both angry consumers and US Senators.
The congressional report lists both 1-800-Flowers and FTD as having received more [...]
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