Posts tagged as:

1800flowers.com

Free Flower Shipping: Molnar v. 1-800-Flowers.

January 23, 2010

Back in November 2007, a large group of local florists, spearheaded by FlowerChat, sent a letter to the Federal Trade Commission urging an investigation into 1-800-Flowers advertising claims of ‘free shipping’ on orders taken by the company and fulfilled by local florists.  We contended the company was discounting a service/convenience fee labeled as a ‘shipping [...]

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Online Florists: Whither the ethics?

November 29, 2009

Last month the two biggest names in online flowers, 1800FLOWERS.com and FTD.com, were summoned by the US Senate Commerce Committee for records of their participation in post transactional marketing programs labeled “scams,” “robbery” and “theft” by both angry consumers and US Senators.
The congressional report lists both 1-800-Flowers and FTD as having received more [...]

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Why Your Flowers Don’t Look Like the Picture – Part 3

January 8, 2008

Because according to a 1800Flowers.com customer service rep, pink is out of season.
Blogger, the Trading Goddess, wanted to send pink flowers and ordered a “Florist Select European Hand Tied Bouquet”, relying on the product photo to make her purchasing decision. (It displayed a mixed pink and white bouquet wrapped in pink paper.)  
While the bouquet description mentions “Components will [...]

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Why Your Flowers Don’t Look Like the Picture – Part 2

December 3, 2007

A lot of holiday entertaining takes place around the dining room table, so one of the most popular floral design types for Christmas is the centerpiece. A centerpiece is defined as:

Something in a central position, especially a decorative object or arrangement placed at the center of a table.

But there’s an issue with some of the centerpiece photos on 1800Flowers.com [...]

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