October 19, 2007
This month, Ron Burley of the AARP Magazine showed readers how to fight ‘company policy’ at 1-800-Flowers and get their money back for faulty products and services. The AARP member’s flower gift had arrived two days after Mother’s Day and was dead on delivery, ”crushed and brown,” and the company has refused to refund the cost or replace the whithered blooms. Burley [...]
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October 12, 2007
The discussion about the decrease in florist wire service membership made a few of us ask why and how the latest BloomNet directory only shows 6,978 members yet a 1800flower.com press release from May 2007 pegged the number at “more than 9,500 BloomNet Professional Florists.” We asked more than one source to check the figures [...]
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