800 Flowers CEO fails to impress at IRC '07

Reporting from the Internet Retailer Conference 2007, Greg Howlett of Marketing Pilgrim covers the address given by Jim McCann of 1-800-Flowers.

Some notable quotes:
"He was either trying very hard to keep the company strategy under wraps or he does not have a company strategy. I suspect the latter."

and:
"I figure out a better way to sell flowers online ... I would rather start a flower company"